Shipping policy

Shipping

Products are made to order and orders are processed as they are received.  Orders have a Turnaround Time (TAT), typically about 14 business days after the order date.  We ship via UPS and USPS.  Each order will receive a tracking number once the order is fulfilled and processed for shipping.  

 

It is the customer’s responsibility to ensure they are providing accurate shipping information when purchasing.  Refunds will NOT be given in the event that a customer provides incorrect shipping address information or for claims of not receiving package when tracking says delivered. Any issues with delivery need to be addressed to your local post office.  If your order is returned to us due to incorrect address, not claimed, no forwarding address, etc. you will be refunded for the price of products, but not the price of shipping. Your order is cancelled at that point, we will not resend the package.